Refund policy

You have 30 days from delivery to return your cap, with no need to contact us first.

Conditions: the cap must be unworn, clean and in its original condition.

Return address:
Gavlon Sàrl
Chemin des Noisetiers 9
1004 Lausanne, Switzerland

Return shipping costs are the customer's responsibility, except for a defective item or an error on our part.

Damages and issues: please inspect your order on delivery and contact us immediately at info@gavlon.com if the item is defective, damaged or incorrect, so we can assess and resolve it.

Exceptions / non-returnable items: we do not accept returns of sale items or gift cards.

Exchanges: the fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase.

EU 14-day cooling-off period: if the goods are shipped to the European Union, you have 14 days to cancel or return your order for any reason, without justification. The item must be in the same condition as received: unworn, with tags and in its original packaging. Proof of purchase will be required.

Refunds: we'll notify you once we've received and checked your return and let you know whether it is approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Please note your bank may take additional time to process and post the refund. If more than 15 business days have passed since approval, contact us at info@gavlon.com.

Any question? Get in touch at info@gavlon.com.